Privacy Policy and Terms of Use

Privacy Policy

Optimo Systems respects your privacy. This policy outlines the way in which we may collect information from you and use the personal information that you knowingly provide to us. By using the services provided on the site you unconditionally agree to the terms of this site, which may be altered from time to time. Notification of any changes to our policies will be made by email or on the login page.

INFORMATION WE COLLECT

When you visit our website you may choose to sign up for products or services on offer. At this point you will knowingly provide personal information which may include, but not be limited to, your email address, your address, your company details, country of origin, and passwords to enable secure login to your information. This information may be used to; send information as requested, verify you as a legitimate user, allow us to contact you by email or to keep you updated with our latest developments.

We do not sell or rent your personal information. We may disclose your personal information to third party service providers, including providers who service our websites and/or are involved with providing product services, development or product support.

We may disclose your personal information to other persons, including government agencies, regulatory agencies, law enforcement agencies or as required by law.

STORAGE OF INFORMATION

Data is held on Amazon Web Servers located in the Sydney, Australia. We may from time to time change data centres to ensure that quality service and hardware infrastructure is provided and maintained. AWS is the leading corporation in Cloud Data Management Services and we use their platform for data security and hardware reliability.

SUB-PROCESSORS

To provide our services efficiently, we may engage third-party companies, known as sub-processors, to process personal data on our behalf. These sub-processors are carefully selected and are required to adhere to strict data protection standards. We ensure that any sub-processor we engage maintains the confidentiality and security of your personal information.

WEBSITE INFORMATION

When using our website, we are able to identify your IP address as well as other information that your web browser provides. Our web server uses cookies to log this information which helps us gather statistics about how our website is used. This may include the date and time that you visited pages and how long pages were viewed. This information cannot be read by any other users.

SECURITY

We provide SSL encryption for any password protected pages and have security measures in place to protect the information provided against misuse or abuse. Please see Terms of Use for further information.

ACCESSING OR CORRECTING YOUR PERSONAL INFORMATION

You can access the personal information held by us by contacting us at info@optimosystems.com.au. There may be occasions when we are not able to provide you access to all of your information, however we will be able to follow through on the changes. In order to complete the changes we may need to verify your identity when you contact us to make changes.

If you have any concerns regarding our privacy policy, please contact us at info@optimosystems.com.au.

Terms of Use

The Terms of Use outlined here apply to the website and applications of Optimo Systems Pty Ltd, and any associated websites. The site is the property of Optimo Systems Pty Ltd and by using the site(s) you are agreeing to accept the terms of use. If you do not agree, please do not use the site(s).

COPYRIGHT

All the content, text, layout, ‘look & feel’, design, organization, structure, artwork, computer code, graphics and other proprietary (including but not limited to intellectual property) rights are owned or controlled by Optimo Systems. The site is protected by copyright law and various other intellectual property rights and unfair competition laws.

No part of this site or content may be copied, reproduced or published, encoded, translated or transmitted in any form. Some of the information on this site may be owned by a third party and no rights are granted for re use.

Any information obtained is used at the discretion of the user and no warranty is given as to the accuracy of the information.

USER ACCESS, ACCOUNTS, AND SECURITY

You are granted the use of the respective program that you sign up for with password access. The program is licensed to you (or your assignees) as a user and transfer of ownership does not take place. Optimo Systems retain all rights to the ‘program’ and any data input that you provide remains the property of the assigned user. You are required to maintain strict privacy with all account ID’s and passwords. You may not use or pass on another person’s password or details to gain access to the system. You will also agree to notify Optimo Systems of any unauthorised use of your account.

Under no circumstances will Optimo Systems be liable for any loss of data or inconvenience caused through mal function or damage or failure to comply with your obligations.

LINKS TO OTHER WEBSITES

Third parties may from time to time provide links to other web pages. Optimo Systems does not guarantee or endorse the content of these web sites and due diligence must be the sole responsibility of the user. These links are provided solely as a convenience to the user.

USE OF THE SITE

You agree that you will not in any way attempt to gain unauthorised access to any part of the site or feature or computer on which the program is stored, networked, linked to or any other systems and services that are provided, by hacking or password ‘mining’.

You agree that you will not use any form of automatic device or programming such as, but not limited to, “deep link”, “page scrape”, “robot”, “spider”, or any other methodology to access, copy, monitor, damage, infiltrate the site or any content of the site.

You agree that you will not attempt to gain any unauthorised access to the site in any way and attempt to breach any security or authentication protocols that have been set up. This includes any form of attempting to scan or monitor the website or processing of data in any form and or the attempt to collect any unauthorised information. If any breach is attempted, Optimo Systems reserve the right to cancel all services to you and advise the respective authorities of your activities. All accounts will be immediately suspended and any information will be retained by Optimo Systems.

DISCLAIMER

OPTIMO SYSTEMS DOES NOT GUARANTEE THAT THE SITE OR ANY CONTENT OR SERVICE WILL BE FREE OF DEFECTS, ERRORS OR UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED. THE SITE AND ITS CONTENTS ARE PROVIDED ON AN “AS- IS”, “AS AVAILABLE”, WITH ALL FAULTS BASIS. OPTIMO SYSTEMS CANNOT GUARANTEE THAT ANY FILES OR DATA OR TRANSFERS THAT YOU DOWNLOAD ARE FREE OF VIRUSES OR ANY OTHER FORMS OF DEFECT. OPTIMO SYSTEMS DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. OPTIMO SYSTEMS DISCLAIMS ANY AND ALL LIABLILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF SITE AND/OR ANY OPTIMO SYSTEMS SERVICES. YOU ASSUME TOTAL RESPONSIBLILTY FOR YOUR USE OF THE SITE AND ANY LINKED SITES.

The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorised access to, alteration of, or use, whether for breach of contract, tort negligence or any other cause of action. The use of the website and Terms are governed by the Law of New South Wales, Australia and the jurisdiction of the courts in New South Wales, Australia.

Updated 26/11/2025